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Support Engineer / Systems Developer (work from home): TL123
Looking for a multi-faceted role, supporting an organisation that makes a difference?
Help support, run and develop the internal IT operations of The IHTSDO - the non-profit terminology standards development organisation that's benefiting healthcare and clinical advancement worldwide.
Our team of terminologists, software engineers and core function staff all work from home. We're proponents of open source technology and our infrastructure is cloud-based. We're part of a wider community that's relying on our technology, and our own IT operations must stay usable, be robust and scale as we evolve.
Mentored by our Head of Technical Services and, working closely with our DevOps Lead, we need you to turn your hand to many things, including; software engineering environments running Confluence and JIRA; collaborative tools and our support desk; the systems behind our website and intranet; and our cloud infrastructure.
There are many new projects and milestones ahead. We share your passion for continuous improvement, adopting relevant new technologies and finding better ways of working.
Example projects:
- Enhancing and supporting new collaborative working tools and services based on the Atlassian suite of tools
- Provide world class support to our end users for the tools we use to run the organisation and our communities
- Contributing to the IT operational roadmap, policy, process and documentation
- Delivering new services, resources and improvements on a per project basis
About you:
- You're ready for a mid-level role in IT operations support
- You have excellent user empathy and good judgement
- You keep pace with technology, you're a quick learner and you enjoy trialling and deploying effective solutions
- You're familiar with the principles of JIRA and Confluence and can soon administer these environments
- You want to build skills spanning operations, user support, systems development and technical service delivery
- You may have a Computing related degree, or you have developed an equivalent understanding of computer science through your own initiative
- You may be considering other work from home jobs such as: Atlassian Administrator | JIRA Administrator | Environments Engineer | Infrastructure Engineer | Cloud IT Support Engineer | IT Operations Engineer | Technical Support Engineer | Systems Engineer
Our current systems run - mentoring provided
JIRA and Confluence | Google for Work | nginx | Freshdesk | continuous integration | Jenkins | Ansible | Continuum | Maestro | Maven | SVN | GitHub | Trello | Apache | PostgreSQL | MySQL | Java | Angularjs | Amazon Web Services | open source | and more
Salary and benefits:
- £35,000 – £50,000 or equivalent
- 25 days paid holiday + bank holidays | discretionary home office setup assistance | laptop | expenses
About us:
The IHTSDO is a non-profit clinical terminology standards organisation with 27 member countries worldwide. We seek to improve the health of humankind by fostering the development and use of suitable standardised clinical terminologies, notably the ‘SNOMED CT’ product, in order to support safe, accurate, and effective exchange of clinical and related health information. The focus is on enabling the implementation of semantically accurate health records that are interoperable. http://www.ihtsdo.org
Start date: asap, by end of January 2016
Locations:
Located: home based (within two hours' travel of UK)
The IHTSDO encourages you to be in touch with techfolk, our recruitment partner, to find out more:
